COPPA Policy

Last Updated: January 15, 2025

Sage Education, Inc. (“Sage,” “we,” “our” or “us”) values the privacy of children and of all of our students. This COPPA Policy is designed to comply with the Children's Online Privacy Protection Act and its rules (“COPPA”). COPPA requires us to inform parents and legal guardians (collectively, “parents”) about our practices for collecting, using, and disclosing personal information from or about children under the age of 13 (“children”). It also requires us to obtain verifiable consent from a child's parent for the collection, use, and disclosure of the child's personal information.

Sage provides an AI-powered educational platform designed to help children learn through calm, focused interactions (the “Sage Services”).

This policy notifies parents of:

The types of information we may collect from or about children
How we use the information we collect
Our practices for disclosing that information
How parents can access and correct their child's personal data

This policy only applies to children under the age of 13 and supplements our general privacy policy. Our general privacy policy applies to users 13 and over and adults.

Except as specifically provided in this COPPA Policy, we do not collect any personal information directly from children, only from their parents.

Information We Collect From or About Children

To create an account for a child to use Sage, a parent must provide:

The child's first name
The child's age and gender

As a child uses Sage, we collect learning progress data to personalize their educational experience and track their development.

We do not collect more personal information about a child than is reasonably necessary for the child to use the Sage Services.

Automatic Information Collection

We use technology to automatically collect information from our users, including children, when they access and use Sage. The information we collect through these technologies may include:

Persistent identifiers, such as the IP address, that can be used to recognize a user over time
Browser and device information
Actions while using Sage, including log-in time and activity data

We do not combine non-personal information we collect through these technologies with personal information about you or your child.

For information about our automatic information collection practices, see our general Privacy Policy.

How We Use Your Child's Information

We use the personal information we collect about your child to:

Enable your child to use Sage
Provide personalized educational content
Maintain a record of your child's learning progress
Understand how students access and use Sage
Improve the Sage Services

Our Practices for Disclosing Children's Information

We do not share, sell, rent, or transfer children's personal data other than as described in this section.

We may disclose anonymized or aggregated data about our users, including children. In addition, we may disclose children's personal data:

If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Sage, our customers or others, including to protect the safety of a child
To law enforcement agencies or for an investigation related to public safety

In addition, if Sage is involved in a merger, restructuring, dissolution, or other sale or transfer of some or all of Sage's assets, we may transfer the personal data we have collected to the buyer or other successor.

Accessing and Correcting Your Child's Information

At any time, you may:

Review your child's personal information maintained by us
Require us to correct or delete the personal information
Refuse to permit us from using the child's information

You can review, change, or delete your child's personal information by sending us an email at info@sageteacher.ai. To protect your privacy and security, we may require you to take certain steps or provide additional information to verify your identity before we provide any information or make corrections. We will use commercially reasonable efforts to respond to your request within thirty (30) days.

Changes to This COPPA Policy

We may update this COPPA policy from time to time. If we intend to make a material change in the collection, use, or disclosure practices with respect to a child's previously-collected personal information to which a parent has previously consented, we will contact the parent by email to obtain consent. The date this policy was last updated is identified at the top of this page.

Survival

The policies indicated in this COPPA policy will remain effective, even if our agreements are terminated and you are no longer using Sage.

Contact Us

To ask questions or comment about this COPPA policy, please contact us at info@sageteacher.ai.